EML 120 - Emerging Leader Certificate Program
New or Aspiring Managers and Supervisors
Bryant’s new “Emerging Leader Certificate” program is a fast-track curriculum that helps aspiring supervisors and managers learn the core skills needed to motivate, delegate, communicate, problem solve, and achieve results from their team. Courses are offered on campus or can be customized and delivered as a corporate sponsored program at your location. This certificate is designed for participants who are transitioning into a managerial position, leading cross-functional teams, or need practical skills linked to organizational goals.
SESSION 1: Principles of Management
A manager is expected to do more than just get the job done. Organizations need leaders—people who can delegate, reach, inspire, manage, and coach employees. Organizations look to their managers, not just to assign tasks, but to define a purpose for employees. And managers must organize workers, not just to maximize efficiency, but to nurture skills, develop talent, and inspire results.
SESSION 2: Emotional Intelligence EI
Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. If you have high emotional intelligence, you are able to recognize your own emotional state as well as the emotional states of others. You are also able to engage with people in a way that draws them to you. You can use this understanding of emotions to relate better to other people, form healthier relationships, achieve greater success at work, and lead a more fulfilling life.
SESSION 3: Communication Skills
In this session you will learn how to develop the “people side” of management. We will also examine techniques for dealing with difficult people, giving quality feedback and understanding the differences in generational communication patterns. You will learn how to be a more effective communicator, overcome barriers to good listening, and provide a deeper insight into how your personal behavioral styles affect the way you communicate with others.
SESSION 4: Building Effective Teams
Every good manager knows the importance of developing and building teams. You will learn how a work group differs from a “true” team, what elements are required in order for a team to succeed, and how a good manager can foster teamwork using basic coaching and motivational principles. We will explore strategies and facilitation techniques for building great teams and creating successful team dynamics. You will learn how to develop skills that enhance communication and trust, and align team members around shared goals so they can effectively plan, communicate, execute, and deliver.
SESSION 5: Ethics
Many managers struggle with how to handle difficult business dilemmas. Ethics is at the forefront of every major decision that managers make, in part because unethical behavior creates legal risks and damage to businesses as well as employees and consumers. Managers who are well versed in business ethics will find they will be best prepared to deal with issues or situations that may arise.
SESSION 6: Building Powerful Relationships
In business, the right reputation is everything. A good manager needs to be seen as credible and trustworthy in order to be professionally successful. In this session, participants will learn how to enhance their own position and personal power, build strong relationships, and become more persuasive and influential with others.
Five weeks, two evenings per week, 10 sessions