Applied Yellow Belt—Lean Six Sigma Certificate

Applied Yellow Belt is an introductory course to Lean and Six Sigma with a focus on the DMAIC (Define, Measure, Analyze, Improve, Control) approach to problem solving. Problem solving is a critical business skill that requires both analytical and interpersonal skills. And, perhaps more importantly, it also requires an ability to recognize and define business problems in such a way that they can be solved effectively and efficiently. Several commonly used tools to achieve the objectives of each of the DMAIC five phases will be reviewed.

Outcomes

Six Sigma leads to improved business processes resulting in greater customer satisfaction and increased profitability. The certified Yellow Belt individual can develop process maps to support Six Sigma projects, participate as a team member, and assist in identifying processes that will benefit from improvement projects.

• Understand the flow and objectives of each of the DMAIC problem solving steps
• Define how the gap between customer needs and process performance drives the selection of LSS projects
• Develop a data collection plan to characterize process performance
• Create a cause-and-effect diagram to identify key process input variables
• Use process mapping to identify waste in the process
• Develop an improved process which addresses the issues uncovered in previous steps
• Create a control plan to keep the new process on track

Audience

For individuals in any sector—from manufacturing to financial services, to healthcare and nonprofit organizations—who want to improve operational efficiency through data-driven decision making.

This certificate program is designed for prospective and current Six Sigma team members who want a fundamental knowledge of the process.